Fluicity is an online platform that facilitates communication channels between governments and the public. It allows citizens to propose ideas to address the issues they find relevant, receive feedback from the municipality, and track the progress of implemented actions.
Role: Graphic & UX/UI Designer
Timeline: Sep. 2017 – July 2018
Squad: PM, UX/UI designer, FullStack Devs
Goals: The mobile app was unusable, lacking proper user flow and a good user experience. Users were getting lost and finding it difficult to locate the information they needed or respond to proposals from elected officials.
The primary solution to address this problem was to engage with users by organizing focus groups and collecting feedback in order to improve the user experience. This would allow them to easily share, access, and vote on ideas, as well as actively participate in the decision-making process.
Tools: #Sketch #Flinto #Zeplin #Invision #Illustrator #Photoshop #Indesign